Upset Taylor Swift says she was assured Ticketmaster may deal with demand By Reuters

LOS ANGELES (Reuters) – Pop famous person Taylor Swift mentioned on Friday it was “excruciating” for her to look at followers battle to safe tickets for her upcoming U.S. tour after she had been assured that Ticketmaster may deal with massive demand.

Many individuals hoping to land seats at Swift’s first tour in 5 years mentioned they waited hours and had been repeatedly kicked off the Ticketmaster web site throughout presales this week.

Swift posted on Instagram that it was “excruciating for me to only watch errors occur with no recourse.”

She mentioned she was “not going to make excuses for anybody” as a result of her group had been assured by ticket sellers that they may deal with a surge in demand. Ticketmaster provided seats for many reveals on the 20-city, 52-date U.S. stadium tour. SeatGeek offered tickets for a handful of performances in Texas and Arizona and likewise reported lengthy waits.

Ticketmaster has mentioned it skilled unprecedented curiosity in Swift’s tour and labored shortly to resolve technical issues. The corporate didn’t instantly reply to a request for touch upon Friday.

Swift mentioned it was “really superb” that 2.4 million folks received tickets, “nevertheless it actually pisses me off that loads of them really feel like they went by a number of bear assaults to get them.”

The “Anti-Hero” singer-songwriter mentioned she was “attempting to determine how this example could be improved sooner or later.”