Kakao co-CEO resigns after mass outage locked 53 million customers out

A high government at Kakao Corp., the operator of South Korea’s high cell messenger KakaoTalk, will step down. His resignation comes after a fireplace at a knowledge middle led to a mass outage over the weekend and disrupted companies for its messenger’s 53 million customers worldwide.

Co-CEO Namkoong Whon apologized following the outage and mentioned he would resign.

“I really feel the heavy burden of accountability over this incident and can step down from my place as CEO and lead the emergency catastrophe job drive overseeing the aftermath of the incident,” Namkoong mentioned at a press convention on the firm’s workplace within the outskirts of Seoul on Wednesday.

“We are going to do our greatest to revive our customers’ religion in Kakao and ensure incidents like these by no means occur once more,” he mentioned, in line with a CNBC translation.

Namkoong was appointed CEO in March, in line with the corporate’s web site. Kakao reported 47.5 million month-to-month energetic customers in Korea in the course of the second quarter. That is greater than 90% of South Korea’s inhabitants of 51.74 million folks, as of Nov. 1, 2021.

Hong Eun-taek, who led the corporate alongside Namkoong as co-CEO, will stay the only real head of the corporate, in line with an organization submitting.

“We sincerely apologize to all those who have suffered from the disruptions in the course of the outage,” Hong mentioned as he bowed alongside Namkoong.

Shares of the corporate traded 4% greater in Korea’s morning session forward of the press convention.

That is breaking information. Please examine again for updates.