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Tesla house owners in want of repairs might need one thing to reluctantly rejoice. Talking at GM’s Investor Day 2022, GM President Mark Reuss might need stunned some when he revealed {that a} small variety of GM sellers have been doing repairs on hundreds of Teslas for over a yr. Since 2021, GM sellers throughout the nation have repaired 11,180 Teslas in complete.
The enterprise sees GM sellers providing repairs and repair to Tesla house owners. Reuss stated that GM sellers have the technical and customer-service know-how from years of restore on Volts and a few of GM’s newer EV choices. “It’s a brand new enterprise, which is nice,” Reuss stated, chuckling a bit as he introduced the information.
This can be a large deal for GM in addition to Tesla prospects. Not solely does it give GM an opportunity to look inside on the intervals of a rival automaker’s product and study from that, it additionally provides Tesla prospects simpler entry to service that’s generally arduous to search out. Reuss identified within the presentation, greater than 90 p.c of Individuals dwell inside 10 miles of a GM dealership. Due to this, Tesla could also be on the offensive. Reuss says that Tesla is now investing tens of millions to construct extra of its Tesla restore services close to GM dealerships, probably in a transfer to attempt to maintain its prospects going to Tesla services.
It’s additionally a win for Tesla prospects due to how crappy Tesla’s personal service could be. It’s been well-known for years that Tesla house owners have encountered quite a few issues when making an attempt to get their autos repaired or serviced, typically ready months for components or being charged exorbitantly for work. Going to a properly established supplier community with the know-how to restore a car correctly ought to make Tesla house owners very glad.
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