Frontier Airways Pulls the Plug on Buyer Service Cellphone Line

Flying a funds airline like Spirit or Frontier often sucks. Positive, you’re not paying quite a bit on your flight, however you’re additionally not having an amazing expertise because of these corporations’ inventive cost-cutting measures. Naturally, dangerous experiences result in lots of complaints, however in accordance with a report revealed on Saturday by NPR, Frontier isn’t making an attempt to listen to them.

Particularly, Frontier Airways is ditching its customer support telephone line. For those who really feel like calling and screaming at somebody for an hour when your flight residence from visiting household in Nebraska is canceled, you’ll should scream right into a pillow or at your important different as an alternative.

However what if in case you have a professional concern that wants precise human assist to get a decision? In these instances, you’ll be able to strive your luck with a chatbot on the Frontier web site, use the airline’s 24/7 on-line chat characteristic, attain out on WhatsApp, or you can also make like an entitled automotive journalist and try and put Frontier on blast on social media in hopes of getting assist.

None of those options sound very interesting and are prone to trigger much more frustration for already pissed off clients in irritating conditions, however sadly, if it’s a must to pay bottom-of-the-barrel fares to get the place you need to go, that is what you’re going to should take care of.

Prospects who attempt to contact the outdated service hotline will hear a pre-recorded message telling them about all the opposite methods to attempt to get satisfaction. For those who’re not prepared to take care of any of this however nonetheless should fly cheaply, Spirit and Allegiant each function customer support telephone traces.

We reached out to Frontier for touch upon this choice however didn’t hear again in time for publication.