[ad_1]
One Ford buyer received greater than they bargained for throughout a latest journey to an Electrify America charging station. In the course of the means of topping off their F-150 Lightning, they heard a loud growth earlier than each the charger and the truck went useless. Now, the proprietor is ready for a decision whereas their truck sits idle, a whole lot of miles from house.
That buyer is Eric Roe, an electrical car fanatic. He owns not simply the F-150 however an electrical Kia Niro with some 66,000 miles on it. He’s been round his fair proportion of electrical chargers and automobiles so you may think about his shock when the truck and charger stopped working.
To make issues worse, he was in Newport, OR, on a street journey some 1,000 miles away from house with household and two canine in tow. As soon as the loud growth occurred he contacted each Electrify America and Ford however finally wanted roadside help. A tow truck needed to drag the automotive out of the house and onto the flatbed because it wouldn’t go into impartial.
Learn: Electrify America Provides First Megawatt Storage System To Charging Station
My @Ford being towed away from an @ElectrifyAm charging station after the EA charger fried my truck. pic.twitter.com/V7tFWPWSoi
— Eric Roe (@Eric_L_Roe) November 27, 2022
Initially, the vendor informed him that it must wait to be seen till December ninth. Fortunately, a Ford consultant reached out within the Twitter thread and escalated the case. Now, Roe says that the 12-volt battery must be changed earlier than they’ll diagnose the difficulty.
There’s confusion there although as Roe isn’t positive what modified between when he was final within the tuck and now. “The dealership received it within the bay, and at the moment are saying the 12 volt is useless, but it surely was working once we had been sitting in it after the difficulty. They received’t do something till they get the substitute 12 volt,” he tweeted. As of this morning, Roe says that Ford company is concerned and attempting to resolve issues.
An Electrify America spokesperson informed MotorTrend that it was working with Roe and Ford and confirmed that every one events are attempting to provide you with solutions. We’ve reached out to Ford as effectively for remark and can replace this story as soon as we hear again.
It wasn’t one of many newer chargers. But it surely if I discover something out I’ll submit an replace. pic.twitter.com/DTcs4qRN1b
— Eric Roe (@Eric_L_Roe) November 28, 2022
Picture Eric Roe/Twitter
[ad_2]
Source link