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The massive Diwali sale on the web procuring platform Flipkart has simply ended. Chinmaya Ramana, a shopper from Mangalore on social media claimed that he ordered a laptop computer through the Diwali sale, however obtained a stone together with some e-waste as a substitute. Though a day after the buyer was knowledgeable that Flipkart has refunded your entire quantity.
Chinmaya Ramana, who has a Flipkart Plus membership, claimed that he ordered the Asus TUF Gaming F15 gaming laptop computer on October 15 for his pal. He obtained the sealed bundle on October 20. Based on Ramana, when he opened the field, he discovered stones and rubbish as a substitute of a gaming laptop computer. He shared footage of the bundle on Twitter.
Following complaints relating to incorrect packages all through the Diwali sale season, Flipkart has launched an ‘open field supply’ system, in order that prospects can testify if the ordered product has been delivered to them. By way of the scheme, a buyer can ask the supply agent to open the field earlier than passing on the One Time Password (OTP), to find out whether or not the fitting product has been delivered.
In Chinmaya’s case, there was no open-box supply possibility, therefore he couldn’t avail of it and accepted the sealed bundle. He instantly knowledgeable Flipkart in regards to the matter and even invoked a return request. Nevertheless, at the moment the vendor denied his request stating that the product was there within the field when shipped.
However because the information acquired widespread protection by way of Twitter, Flipkart took duty and compensated your entire quantity. The shopper then on Monday knowledgeable that Flipkart refunded your entire quantity.
Additionally learn: Diwali procuring in metaverse! Find out how to enter and store on Flipkart’s Flipverse
Additionally learn: Indians’ love for Diwali glitters pushes gold gross sales to a document excessive on Dhanteras
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