Defective Module Locks Polestar 2 House owners Out of Their Automobiles

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Image for article titled Faulty Module Is Locking Polestar 2 Owners Out of Their Cars

Photograph: Polestar

After we first drove the Polestar 2, we appreciated it so much. Extra paint choices would have been good, however general, it felt like an ideal EV. So long as you have been into the two’s seems and have been OK with it coming in grey, white or black, we in all probability would’ve really useful going for it. However not too long ago, a rising variety of homeowners have had complaints that tie again to at least one module inflicting all kinds of issues.

The Drive stories that the two’s Telematics and Connectivity Antenna Module is the offender. And a few of the points it’s mentioned to trigger are fairly severe for homeowners. Like not having the ability to lock the automotive with the important thing fob, not having the ability to unlock it, and never having the ability to begin the automotive.

Yeah, we might see homeowners being fairly pissed off if their new automotive randomly refuses to acknowledge your key. Particularly if it does so at a wildly inconvenient time, like once you’re in a parking storage and would actually desire to get residence and keep away from getting towed.

A defective TCAM additionally reportedly causes the navigation system to glitch or cease working altogether. And should you lose your information connection, there go any options that rely on the web to work.

The excellent news is, in contrast to when It’s All the time Sunny’s Glenn Howerton’s Tesla obtained caught in a storage for 2 days, the Polestar 2 might be unlocked with a bodily key inside the important thing fob. So, there’s no want to interrupt a window in case your canine or little one will get locked inside. The dangerous information is that doing so will set the alarm off, and the important thing needs to be positioned within the cupholder earlier than it can flip off. There’s additionally a superb probability many house owners don’t know in regards to the bodily key.

The Drive additionally stories that the Nationwide Freeway Site visitors Security Administration has obtained fairly just a few complaints about TCAM failure from homeowners, and there’s a protracted thread over on Polestar Discussion board in regards to the situation. One of the severe complaints comes from Reddit the place a consumer claims they’d 4 separate TCAM points since they bought the automotive in July.

When requested for a remark, Polestar advised The Drive a very powerful factor for homeowners to do is ensure that their vehicles have all the newest software program updates. There’s additionally a brand new replace coming this week that’s mentioned to repair a TCAM situation. In case your automotive has misplaced its information connection, although, that’s clearly not going to work. Technically, you’ll be able to reboot the TCAM your self, however it might simply be simpler for homeowners to name their seller for assist.

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