For Comcast Web clients annoyed by the cable service’s gradual add speeds, there have been some welcome bulletins lately. However the availability of sooner Comcast uploads has a catch—customers can solely get the upper upstream speeds by buying xFi Full, which provides $25 to month-to-month broadband prices.
“As markets launch, Xfinity Web clients who subscribe to xFi Full could have their add speeds elevated between 5 and 10 occasions sooner,” an announcement final week mentioned. “xFi Full consists of an xFi gateway, superior cybersecurity safety at house and on the go, tech auto-upgrades for a brand new gateway after three years, and wall-to-wall Wi-Fi protection with an xFi Pod [Wi-Fi extender] included if really helpful. Now, one other good thing about xFi Full is quicker add speeds.”
Comcast is deploying the velocity improve within the Northeast US over the following couple of months. Plans with 10Mbps add speeds will rise up to 100Mbps add speeds as soon as the brand new tiers roll out in your area—if you happen to pay for xFi Full. Comcast advised Ars that sooner add speeds will come to customer-owned modems “later subsequent 12 months” however didn’t present a extra particular timeline.
There’s a cheaper approach to get the identical xFi Gateway with Wi-Fi 6E, as Comcast gives the choice to hire that piece of {hardware} for $14 a month. However Comcast is just making the add enhance out there to those that subscribe to the pricier xFi Full service.
Whereas the usual month-to-month charge for xFi Full is $25, new clients who enroll by December 31 can get it for $20 month-to-month throughout the first 12 months of service.
Comcast imprecise on timing for user-owned {hardware}
We requested Comcast immediately if there’s any technical purpose it could possibly’t ship the upper add speeds on customer-owned tools. An organization spokesperson responded that Comcast is engaged on bringing sooner uploads to non-Comcast modems.
“We intend to increase the expertise to customer-owned modems later subsequent 12 months and are working by means of the technical necessities as we study,” Comcast mentioned. “We began providing it with our personal tools first and now are working by means of how one can prolong to customer-owned tools.”
Comcast additionally mentioned that giving the add enhance to xFi Full clients first follows its “typical validate, take a look at, and certification course of for a brand new community innovation.” But when the explanations for limiting the add enhance to Comcast {hardware} initially are purely technical as an alternative of revenue-based, it is not clear why individuals who hire the gateway for $14 a month should not get the identical profit.
Comcast has additionally been teasing Full Duplex upgrades which can be supposed to offer symmetrical obtain and add speeds over cable. Comcast says it can supply multi-gigabit obtain and add speeds to at the very least some cable clients “earlier than the top of 2023.” It will not be stunning if these upgrades require subscribing to xFi Full.